Shipping policy


Last Updated: June 2026

Thank you for shopping with NYAQ. We are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

  • Orders are typically processed within 2–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been dispatched, you will receive shipping confirmation and tracking details (where available).

Delivery Time

Estimated delivery times:

  • Major Cities: 3–6 business days
  • Other Areas: 4–8 business days
  • Remote Locations: Delivery times may vary depending on courier service availability.

Please note that delivery times are estimates and may be affected by weather conditions, public holidays, or courier delays.

Shipping Charges

  • Shipping charges are displayed during checkout before payment confirmation.
  • Free shipping promotions may be offered on selected products or orders above a specified amount.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan.

Please ensure that:

  • The provided phone number is correct and reachable.
  • Someone is available to receive the parcel at the delivery address.

Order Tracking

Once your order has been shipped, tracking information will be provided whenever available.

If you need assistance tracking your order, please contact our support team.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

Provide:

  • Your order number
  • Full name
  • Contact number
  • Description of the issue

We will work with the courier service to resolve the matter promptly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

NYAQ is not responsible for delays or delivery failures resulting from incorrect or incomplete addresses provided during checkout.

Contact Us

For any shipping-related questions, please contact us:

Email: umar.sahi@gmail.com

WhatsApp: +92 3007741442

We appreciate your trust in NYAQ and strive to provide a smooth and reliable shopping experience.